Frequently Asked Questions
Do I need an International Driving Permit (IDP)?
+Yes. Foreigners need a valid national copyright plus an IDP or temporary Sri Lankan recognition/endorsement permit.
Can I rent a car without a driver (self-drive)?
+Yes, self-drive is usually available. If you're not comfortable driving under local road conditions, you also can select the option with driver.
What is the minimum age to rent a car?
+Minimum age is often around 21-23 years, with 1-2 years driving experience. Younger or older renters may need to meet extra requirements or pay extra fees.
What documents are required?
+You’ll need your copyright/ID, Valid copyright, International Driving Permit or Sri Lankan endorsement / temporary driving permit. Also a credit card for payment / deposit.
What is included in the rental price?
+Basic insurance, vehicle hire, sometimes unlimited mileage (or a certain Km per day). Fuel policy, additional driver, airport pickup, etc., may cost extra.
Are there any additional charges or hidden fees?
+Yes — things like extra driver fees, airport or hotel delivery/pickup fees, fuel, overtime/lateness, damage, etc. It's always good to ask beforehand.
Can I pick up and drop off at different locations?
+Often yes, but usually there’s a one-way fee or extra charge. Depends on company policy.
What is the fuel policy?
+Many companies use “Full-to-Full” (you get the car full, return full) or “Prepaid fuel” options. Always check fuel level at pickup and agree to it.
What about insurance / cover for accidents / damage?
+Standard third-party liability is included; additional cover (Collision Damage Waiver, Theft Protection) may be extra. Some things are Rent a Car Sri Lanka excluded (e.g. tyres, windows, interior).
What happens in case of breakdowns or emergencies?
+Most companies provide 24/7 roadside assistance. Make sure to get emergency contact numbers.
Is there mileage limitation?
+Some rentals come with daily mileage caps; extra kilometres incur extra charge.
Can I rent extras (GPS, child seat, etc.)?
+Yes — these are usually optional extras Rent a Car Sri Lanka for a fee.
Can I modify or cancel my reservation?
+Yes, depending on time before pickup. Cancellation policies vary. Sometimes changes are allowed subject to availability.
Do I need to inspect the vehicle on pickup?
+Yes. Check for damage and record it, check lights, tyres, fuel level, any visible issues to avoid being charged later.
Where can I pick up and return the car?
+At company offices, airport, or other specified locations. Returning / picking up outside normal hours Rent a Car Sri Lanka may cost extra or need prior arrangement.
What payment methods are accepted? Is a deposit required?
+Usually credit card or cash. A refundable deposit is often required.
What if return is delayed / car is returned late?
+Late returns often incur additional daily rate or hourly charge. Always inform rental company in advance if delayed.
Are there any restrictions on where I can drive?
+Some companies restrict travel to certain regions / provinces or inside national parks. Also, check whether insurance covers those areas.
What aboDepending on company policy, insurance issues may arise. Roads might be Rent a Car Sri Lanka poorly lit or rough. It’s good to verify beforehand.
ut driving at night or click here in remote rural areas?
+
Can more than one person drive the car?
+Yes, additional drivers usually allowed but may incur extra charge. Their license details must be provided.
Rent A Car Sri Lanka HBS began with a simple vision: to revolutionize the car rental experience by putting our customers first. From our humble beginnings, we have grown into a renowned name, known for our diverse fleet, competitive pricing, and unwavering dedication to quality.
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